Henn na Hotel, Robot-Run Lodgings in Tokyo

01.10.2018

© H.I.S. Hotel Holdings Co., Ltd.

The Henn na Hotel in Tokyo might seem like nothing special on paper, the rooms are simple, with few unique features. However the real innovation takes place at the reception. The only staff on hand are multifunction robots…

On the hotel website, these machines are described as warm and welcoming. This is interesting because it is one of the first places that robots have entirely replaced the need for human labour. It remains to be seen however whether their local insider knowledge is as up to scratch as their human counterparts.

© H.I.S. Hotel Holdings Co., Ltd.

© H.I.S. Hotel Holdings Co., Ltd.

© H.I.S. Hotel Holdings Co., Ltd.